Shipping Policy

1. General Order Processing

All orders are subject to product availability. We strive to maintain accurate stock levels on our website; however, in the event of a stock discrepancy, we reserve the right to partially fulfill your order. Should an item be unavailable, we will notify you promptly and provide options to either wait for restocking or receive a refund for the unavailable product.

2. Shipping Costs

Shipping charges are calculated during checkout based on the weight, dimensions, and destination of your order. The shipping cost displayed at checkout is final and includes handling fees. Payment for shipping is collected along with your order total.

3. Delivery Times

3.1 Domestic Shipments

  • Estimated delivery time: 3–7 business days after dispatch, depending on your location and courier service.

3.2 International Shipments

  • International shipping is currently not available. We only serve customers within [Your Country/Region].

3.3 Dispatch Time

  • Orders are processed and dispatched within 1–3 business days after payment confirmation.
  • Orders are not processed on weekends or national holidays.

4. Shipping Address

Ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect addresses provided by the customer. Address changes may be requested only before the order is dispatched.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress through the courier’s website.

6. Damaged or Lost Packages

6.1 Damaged Items

If your package arrives damaged, please:

  1. Refuse delivery if possible, or
  2. Contact our customer support within 48 hours of delivery with photographs of the damaged package and contents.

6.2 Lost Items

If your package is lost in transit, we will initiate a trace investigation with the courier. Refunds or replacements will be processed once the courier confirms the loss.

7. Returns & Refunds Due to Shipping Issues

Refer to our Return & Refund Policy for detailed instructions on returning items received in damaged or incorrect condition. Shipping costs for returns due to change of mind are the customer’s responsibility.

8. Cancellations

You may cancel your order before it is dispatched. Once the order has been shipped, cancellation is not possible, and standard return procedures apply.

9. Customs, Duties, and Taxes

9.1 Domestic Customers

All applicable taxes are included in the product price.

9.2 International Customers

We do not currently ship internationally. Therefore, international duties and taxes are not applicable.

10. Contact Us

For any shipping-related questions or concerns, please contact us at contact us section.